We are hiring on behalf of a leading digital business services and technology company, providing customer experience management, business process outsourcing and digital transformation solutions to organizations across diverse industries.
We are seeking an experienced, highly motivated and strategic Director of Infrastructure and Facilities Management to provide strategic leadership and oversight of infrastructure development, project delivery and facilities management across Kenya, Nigeria and Rwanda.
The role will drive operational excellence, effective stakeholder engagement, regulatory compliance, and sustainable business growth through the successful execution of projects within approved timelines, budgets and quality standards.
Key Accountabilities:
Strategic Leadership
- Develop and implement the organization's infrastructure and transport strategy.
- Provide strategic advice on infrastructure investments and expansion plans.
- Identify opportunities for operational improvements and innovation
Infrastructure Project Delivery
- Lead the planning, development and execution of infrastructure projects from inception to completion.
- Ensure projects are delivered within approved budgets, timelines and quality standards.
- Oversee project governance, monitoring and reporting processes.
Facilities Management
- Provide strategic leadership and oversight of facilities management operations across Kenya, Nigeria and Rwanda.
- Oversee the maintenance, operation and optimization of buildings, infrastructure, utilities and physical assets.
- Develop and manage facilities budgets, capital expenditure plans and maintenance Programmes to ensure cost efficiency and asset longevity.
- Manage facilities management contracts, service providers and procurement processes, ensuring value for money and service quality.
- Ensure compliance with statutory, regulatory, environmental, health and safety requirements across all jurisdictions.
Transport Management- Lead transport planning and development initiatives.
- Optimize transport systems to improve operational efficiency.
- Ensure compliance with industry and regulatory requirements.
- Stakeholder Management
- Build and maintain effective relationships with regulators, government institutions, contractors and investors.
- Represent the organization in infrastructure-related engagements and negotiations.
Financial Management- Develop and manage capital expenditure budgets.
- Monitor project costs and ensure prudent utilization of resources.
- Assess financial viability and return on investment for infrastructure projects.
Risk, Compliance and Sustainability- Ensure compliance with all legal, environmental, health and safety requirements.
- Develop mitigation measures for project-related risks.
- Champion sustainability and environmental stewardship initiatives across all projects
Minimum Requirements
- Minimum of twelve (12) years of relevant professional experience in infrastructure development, project management, transport, construction or facilities management.
- At least five (5) years in senior management or leadership roles, with demonstrated responsibility for complex infrastructure projects.
- Proven experience managing large-scale projects across multiple jurisdictions.
- Demonstrated expertise in project planning, budgeting, contract management, procurement and risk management.
- Experience engaging government agencies, regulators, contractors, investors and other key stakeholders.
- Strong understanding of infrastructure regulations, health and safety standards, environmental compliance and sustainability.
- Track record of delivering projects within approved budgets, timelines and quality standards.
